Frequently asked
Our experts are here to help you with all your questions and doubts. You are also welcome to contact us via email or Whatsapp.
Courses and the music profession
Q1. Do participants need to have a strong musical background to join?
A1. We welcome music lovers of all levels! The program is designed to accommodate both beginners and advanced students. Masterclasses will be tailored according to each participant’s current musical level and instrument proficiency (students are required to submit a résumé and performance video before departure). Even beginners can gain valuable inspiration through choir sessions, music theory workshops, and guided concert appreciation activities.
Q2. What are the qualifications of the teaching staff? Are the masterclass certificates internationally recognized?
A2. Our program features professors, orchestra principals, and experienced performers from leading Czech music institutions such as the Academy of Performing Arts in Prague (AMU/HAMU) and Prague Conservatory.
Upon successful completion of all masterclasses, students will receive a joint certificate issued by the local hosting institution and our educational organization. This certification can support future academic applications, music portfolios, and auditions for local or overseas music programs.
Q3. Do students need to bring their own instruments? What instruments and practice facilities are available locally?
A3.
Large instruments: Pianos, cellos, double basses, percussion instruments, etc., will be arranged through local music academies, including access to practice rooms and rehearsal spaces.
Portable instruments: Violins, flutes, clarinets, and other orchestral instruments should be brought by the students themselves. We will assist with instrument check-in and airline transportation arrangements if needed.
Itinerary, Accommodation & Student Care
Q4. How does the program balance music learning and sightseeing?
A4. Our itinerary follows the philosophy of “music-centered, culture-enhanced.”
Typically, mornings are dedicated to masterclasses, private coaching, or ensemble rehearsals. Afternoons include visits to museums related to great composers such as Mozart, Dvořák, and Smetana, as well as famous landmarks including Prague Castle and Charles Bridge.
In the evenings, students may attend world-class performances at venues such as Smetana Hall or the Prague National Theatre.
Q5. How does the organization ensure the safety and discipline of students, especially younger participants?
A5. We maintain a high staff-to-student ratio (usually between 1:4 and 1:8). Our accompanying staff include experienced music instructors, certified first-aid personnel, and tour leaders.
Safety measures include:
- Daily attendance checks
- Strict nighttime curfew policies
- Students are not permitted to leave the group without approval
Real-time communication:
We create a dedicated WhatsApp/WeChat parent group where daily updates and photos are shared, allowing parents to stay informed about their children’s activities and well-being.
Q6. What are the accommodation and meal arrangements? Can special dietary needs be accommodated?
A6.
Accommodation: Carefully selected 3–4 star hotels located in safe neighbourhoods with 24-hour security.
Meals: A combination of local Czech cuisine and Asian/Chinese meals will be arranged.
Students with food allergies or special dietary requirements (e.g. vegetarian, religious dietary restrictions, no beef/pork, etc.) can inform us during registration, and we will coordinate special arrangements with restaurants throughout the trip.
Fees, Registration & Refund Policy
Q7. What is included in the program fee? Are there any hidden charges?
A7. Our pricing policy is fully transparent. The program fee includes:
- Pre-departure ensemble rehearsals (4 sessions)*
- Round-trip airfare between Hong Kong and Prague
- Local transportation
- Full accommodation
- All music classes and masterclass tuition
- Practice room rental fees*
- Concert tickets*
- Attraction admission tickets
- Basic group travel insurance
Students only need to prepare a small amount of personal spending money for souvenirs or optional purchases.
Q8. If a participant cannot join after registration due to personal reasons (e.g. illness or exam rescheduling), is refund or transfer possible?
A8. Since flights, accommodations, and masterclass placements must be reserved in advance with deposits paid to our Czech partners:
Cancellation made 14 days or more before departure may receive a partial refund after deduction of administrative and airline fees.
Cancellation made less than 14 days before departure is non-refundable.
Transfer of participation may be possible depending on airline and local school name-change policies, and additional amendment fees may apply.
Please refer to the registration terms and conditions for full details.
Deposits are non-refundable in all circumstances except major uncontrollable events such as international travel advisories, natural disasters, or pandemics.
Visa, Medical Support & Emergency Handling
Q9. Is a visa required for travelling to the Czech Republic? What are the requirements for HKSAR or BNO passport holders?
A9. Holders of Hong Kong SAR passports, BNO passports, and Macau SAR passports may enter the Czech Republic (a Schengen member state) visa-free for short stays (generally up to 90 days).
Please ensure all passports:
Are valid for at least 6 months from the return date
Have sufficient blank pages
Chinese passport holders are required to apply for a Schengen visa before travelling to the Czech Republic.
Q10. Do we need to apply for ETIAS (European Travel Information and Authorization System) ourselves?
A10. Under the latest EU entry regulations, visa-free travellers to Europe must obtain a valid ETIAS authorization before travel.
Our organization will handle the ETIAS application process collectively for all participants, and the fee is already included in the program cost.
Free for participants under 18
€7 for adults aged 18 and above
Q11. What happens if a student becomes ill, injured, or loses belongings during the trip?
A11. Medical emergencies:
Our accompanying staff are trained in basic first aid. If a student becomes unwell, we will immediately accompany them to a Prague hospital with English-language medical services.
Property and insurance support:
The program fee includes group travel insurance. In cases of injury, lost luggage, or theft, our tour leaders will assist with police reports and insurance documentation, and provide support to parents during the claims process after returning home.